Last modification date: 17-July 2023

We at Dexpert Systems are committed to protecting your privacy. This policy document describes the procedure we follow to handle your personal information. It refers to the information that is being collected within One Pitara. This Privacy Policy applies to our website https://payplatter.in/onepitara_privacy_policy.html and its associated subdomains (collectively, our Services) alongside our application. By accessing our service or using it and by accepting the privacy policy, you signify that you have read, understood the practices and policies outlined within this policy and hereby give your approval.

What information we collect

Email id, phone number, physical contact information.
Transaction information based on the activities done within One Pitara. The activities include buying, sale related information that are stored within the website.
Address, contact information and other important information that you may provide to submit an inquiry or provide feedback.
Information that we ask you to submit to authenticate yourself so as to verify your information. We may also ask for certain KYC documents to verify the same.
Other related information that may be obtained by your interaction with other websites including device ID, computer and connection information, statistics on page views, traffic to and from sites, IP address and web log information.
Demographic details and navigation data from other sources.
Your email id along with name, address, contact details, etc in order to send you a response to your queries.

Information collected automatically

Whenever you use with our services, we automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page that you have requested. You can prevent this from happening by changing the settings on your mobile or computer device.

How do we use your Personal Information

To personalize your experience (your information better helps us to better respond to your individual needs).
To improve our services. (We continuously strive to improve our service offerings based on the information and feedback we receive from you).
We use your personal information to provide a smooth, safe, efficient and customized experience.
Create your account successfully with proper validation of each of the details that you have filled in.
Identify you as a user within the system.
Send you a welcome email and also information within email & SMS after each successful transaction.
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
Customize, measure and improve service and content.
Tell you about our services, service updates and offers based on your preferences via email, text and other notifications
To ensure Law enforcement with governmental agencies, or authorized third-parties, as response to specific cases of verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other One Pitara User to legal liability. In such cases, we may disclose your personal information that we have captured including your activities on our platform such as name, city, state, ZIP code, telephone number, e-mail address, User ID history, IP address, fraud complaint, and anything else we may deem relevant to the investigation.
Other business entities, should we plan to be merged with or be acquired by it, or any parent company, subsidiaries, or other companies under a common umbrella.

Retention Policy of you data stored within One Pitara

Your transactional data with us is stored till 3 years after you exit our system. After that, we remove transactions from our storage pertaining to you.

Security of your information stored within One Pitara

Your account with us is all the time protected by a password for your security. We keep your password encrypted in our database with secure keys.
We take the responsibility to protect the privacy of your account and other personal information that we store. Unauthorized use or hardware and software failure and other factors may compromise the security of your information. We are not responsible for the security or privacy policies of any other app apart from One Pitara.

Zero Spam, Spyware or Malpractices

We do not allow or let happen spam and malpractices. Make sure that you provide proper terms and conditions for each publishing or advertisement you generate to ensure a safe business.
You cannot use our marketing tools to send spams or Spoof emails to the users that violate our User Agreement.

Changes to this privacy policy

The privacy policy is subjected to change from time to time. Whenever we change our policy, we will post the changes here on this page with the revision date.